Privacy Policy

Your privacy is important to us at Quill Shift LLC (“Quill Shift”, “we”, or “our”). Accordingly, we have established and implemented information handling practices for our websites and (the “Sites”) that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This Privacy Policy describes the practices that apply to the Sites, including, specifically:

  • the information we collect about you
  • when and how we collect that information
  • what may happen to that information

We have prepared this detailed Privacy Policy because we believe you should know as much as possible about our practices so that you can make informed decisions about how you use the Sites. Your use of the Sites constitutes your agreement to the terms of this Agreement, the Terms of Use, as well as to all applicable laws. Quill Shift offers access to and the use of the Sites only to those persons who so agree. If you do not so agree, you may not use the Sites.

Who We Are

Quill Shift LLC is a marketing and branding agency specializing in supporting small businesses, entrepreneurs, and nonprofits. Our website address is:

Information We Collect and Why

You can always visit the Sites without revealing who you are or providing any personal information. When you visit the Sites we do collect usage information, but it is anonymous and is not linked to you as an individual. We may use this data to better understand, for example:

  • how the Sites are navigated
  • how many visitors arrive at specific pages
  • the length and frequency of stays at the Sites
  • the types of browsers and computer operating systems used by our visitors and the internet protocol addresses from which our visitors connect to the Sites.

We may use this information to improve the Sites’ content and ease of use. However, if you do voluntarily submit personal information (such as your name, e-mail address, physical address, company name, phone number, and other information about yourself or your business) or transactional information (such as navigational information – information about your computer and your visits to this Sites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed – or payment information – information the Sites collect to process payments from you when you purchase a service, including credit cards numbers and billing information, using third party PCI-compliant service providers) to us, we may use it to:

  • improve customer service
  • personalize user experience
  • improve our Sites
  • process payments (including, without limitation, the use of credit card or other financial information in connection therewith)
  • send periodic emails

When You Contact Us

If you communicate with us by email or purchase something from the Sites, we will obtain your email address. We will not disclose your email address or other personal information to third parties, except as expressly set forth in this Privacy Policy. We may contact you via your email address to answer your question(s), clarify the information you have submitted and send you emails, from time to time, as part of our e-mail list.

When visitors leave comments on the Sites we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. For more information, see the Gravatar service Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Email List

We have created an email list of our users who will receive information from us from time to time, such as announcements of any new features, products or services on or available through the Sites or our affiliates. You will have the opportunity to opt out of this service each time you receive email sent to the members of our email list. We will not submit your personal information to direct marketers and will use your information only as described in this Agreement.

Cookies and Pixel Tags

We, or a third-party on our behalf, may place a “cookie” or “pixel tag” on your computer when you come to the Sites or visit a site on which we advertise. These devices are small computer files that our computer sends to your computer and that your computer sends back to us each time you visit the Sites. We may use these devices to collect data to help us personalize and improve your experience on the Sites. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on the Sites may be impaired.


To enhance customer experience we Site performance we use analytics software, such as Google Analytics.


We do not accept submissions of personal information from children under the age of 13 (each a “Child”). If we are notified that we have collected personal information from a Child, we will delete such promptly.  If you believe that we might have any information from a child under age 13, please contact us at

California Privacy Rights

Pursuant to California Civil Code § 1798.83, a California resident who has provided personal information to a business with which he/she has established a business relationship has the right to request from that business information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, the business is required to provide a list of all third parties to whom such personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed, upon receipt of a request by a California resident. However, under the law, a business is not required to provide the above-described lists if the business adopts and discloses to the public (in its privacy policy) a policy of not disclosing personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and providing a cost free means to exercise that right. As noted above, we do not disclose such personal information to third parties for direct marketing purposes unless you affirmatively agree to such disclosure.

How We Share Information We Collect

In connection with the purposes described above and in addition to the recipients of your information as described above, we will share your personal information when relevant with third parties that we work with such as:

  • Website users: Other website users who you use the website to transact and communicate with, such as your name or email through comments or testimonials on the Sites
  • Our service providers: Service providers we work with to deliver our business, who are acting as processors and provide us with:
    • website hosting services via Cloudways. See the Cloudways Privacy Policy for more information.
    • We use MailerLite for email marketing. Your data may be transferred to MailerLite for processing in accordance with their Privacy Policy.
    • marketing and advertising services (including the Google Adwords service), analytics providers (including Google Analytics) and font providers (including Google Fonts). See the Google Analytics Privacy Policy and Google Fonts FAQ for more information.
    • Visitor comments may be checked through an automated spam detection service;
    • social media plugin services including Google+, Twitter, and Linkedin;
    • We accept payments through Stripe and PayPal. When processing payments, some of your data will be passed to Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy and the PayPal Privacy Policy for more information;
    • Other third parties (including professional advisers): any other third parties (including legal or other advisors, regulatory authorities, courts, law enforcement agencies and government agencies) based in the United States where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

We will never sell your personal information to any third party.

How Long Your Data’s Retained

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our Sites (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

If you contact us through email or sign-up for our email list(s), we will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes. You will have the opportunity to opt out of the email list each time you receive email sent to the members of our email list.

What Rights You Have Over Your Data

If you have an account on our Sites, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How Your Data’s Protected

The Sites have security measures in place to protect against the loss, misuse and alteration of the information under our control. We safeguard the security of data you send us with physical, electronic, and other procedures. However, it is not possible to guarantee the security or integrity of information disclosed online. Because no data transmission over the Internet is completely secure, we urge you to take every precaution to protect your personal data when you are on the Internet, including when you are using the Sites.  Notwithstanding the foregoing, we reserve the right to release your personal information in response to a properly issued subpoena in connection with a civil or criminal investigation, and in order to further fraud protection or to reduce the risk of fraud.

Modifications to this Privacy Policy

Quill Shift LLC reserves the right to change the terms, conditions, and notices in this Privacy Policy at any time for any reason.

If you have questions about this Privacy Policy, please contact us at info[at]quillshift[dot]com.

Last updated as of June 30, 2023.

© 2023 Quill Shift LLC – All Rights Reserved.